We are looking for a reliable, motivated team member with strong customer service skills and the ability to grow into a supervisory role. This position requires someone who is punctual, dependable (no frequent call-outs), and committed to learning all aspects of our store operations — including retail, printing, shipping, and specialty services.
Ideal candidates will have:
- Retail and/or shipping experience.
- Knowledge of UPS, FedEx, USPS, and DHL (preferred, not required).
- Supervisory or team-lead experience, or the ability to grow into one.
- Strong multitasking skills and the ability to work in a fast-paced environment.
- Excellent customer service and communication skills.
- Comfort using computers, printers, copiers, fax machines, and point-of-sale systems.
- Willingness and eligibility to become Live Scan certified.
- Already a California Notary or willing/able to become one.
- Interest in learning the printing side of the business (signs, banners, canvases, etc).
- A positive attitude and willingness to help promote and enhance the store.
About Us
PostalAnnex is a family-owned shipping and business services store offering packing, shipping, printing, mailbox services, greeting cards, gifts, and more. Every day is different — you’ll encounter new customer situations regularly and will need to think on your feet. If you enjoy variety, problem-solving, and staying busy, this job is a great fit.
Daily responsibilities include (but are not limited to):
- Providing exceptional customer service.
- Supervising tasks or shifts as needed.
- Standing and walking for extended periods.
- Lifting and handling boxes.
- Stocking, inventory, and restocking merchandise.
- Sorting and distributing mail.
- Using computers, copiers, and multiple printers.
- Learning and operating printing equipment.
- Taking passport photos.
- Performing notary services (once certified).
- Completing Live Scan fingerprinting (once certified).
- Problem-solving and assisting customers with unique situations.